What our Customers say...
I appreciated that they are a family business. I absolutely love Jessica! Despite her busy schedule, she is hardworking, knowledgeable, and always on top of things.
The best choice. Michael covered all the bases about mold and was a wonderful teacher. Michael treated me with respect and care.
Excellent knowledge, excellent service, and Mike has been great at following up with me.
The entire process was explained in detail, and the necessary steps were taken to ensure I understood. Professional and prompt.
I had used another SERVPRO company and was completely disappointed with them. I was hesitant about using another....but what a world of difference between the two. This Owner was The Best...Set up appointment immediately, showed up on time EVERY TIME!! Had my best interest at heart. Properly dried out the home, removed wet carpet, tested for moisture everyday until meter responded it was dry or normal. I installed a Keysafe so he could get in at anytime necessary. He called me daily with updates. They were marvelous! Something that you need when you are in the middle of a disaster. I totally recommend for you to call them. My property was in Glendale and they happen to be very close to me....So if you are in the Glendale area or surrounding areas, you need to give them a call for Super Service. Connie Bowling, A satisfied Customer
Mike and Ryan at SERVPRO were incredible. Called on Sunday about a water leak at my in-laws home. Within 2 hours they were at his home and dealing with the leak. The home is 1 hour drive from their location so I was very impressed with how fast they arrived. Once the leak was corrected they went right into remediation which was handled extremely fast and in a professional manner. Luckily, the damage was less than was expected. They gave my FIL great advice in regards to not filing an insurance claim before they had a chance to inspect the damages. This not only saved money, but saved them having to file an insurance claim. Highly recommend their services!
SERVPRO of MetroCenter, Phoenix was wonderful in every way. My home suffered smoke damage in a wildfire that was deemed a national disaster in Louisville, CO at the end of last year. It was a terrifying event and our entire community was in a state of shock, even those of us whose homes had survived. What I needed most was to be able to be in my home to recover from the trauma of the experience, but my eyes burned and I was having near constant headaches, so I called SERVPRO. I will forever count myself fortunate that it happened to be Michael Shrake who was given my case. He completely earned my trust, made sure that I was comfortable with everyone who came into my home, and ensured that everything in my house was treated with respect and care. He was thoughtful and intelligent in the way he managed the process, kept me informed about all plans, and we walked through the work that had been completed each day to be sure I was satisfied. He got a tremendous amount of work done in the shortest possible time without making me feel rushed or overwhelmed. I NEVER write reviews, but in this case, it seemed important in order to help others who are in need to find the absolute best professional to assist them in recovering their homes.
When my son found mold in his house, I called Mike at SERVPRO right away. Mike and Ryan helped "talk us off the ledge" and eliminated our stress. They walked us through the process and made us aware of things we never thought of. Very professional and knowledgeable! They helped us map out an action plan that took all of the "unknowns" away that were causing our stress. In an emergency, you need someone you can trust. I can’t recommend them enough!
SERVPRO of Thunderbird Valley showed up on-time, and were very professional. They cleaned our carpet and antique chair. They looked like new! Highly recommend these guy for any service you may need.
SERVPRO is really saved the day for us! We were freaking out when we had water damage from a busted pipe, but the team at SERVPRO showed up super quick! They were very professional and helped me feel like everything was going to be alright. I highly recommend them!
SERVPRO was very professional with the mold removal at my house. They kept in contact on their arrival time and made sure it worked with my schedule. They were quick and efficient with the work they did. They had to crawl under my house to do the mold clean up. All I had to do was point them in the right direction and they took it from there. They did a great job and cleaned up so I didn't even know they were there except the mold was all gone. They went above and beyond ensuring they used the proper treatment for my cabin.
These guys need a shoutout. Had a couple projects that needed cleaned up in the house and had SERVPRO of Thunderbird Valley come out and did a fantastic job. Not only did they do an amazing job, they were very professional and even sent a follow up thank you card for choosing them. Highly recommended if you need any work done in your home, or God forbid have a disaster and need a great crew to come take care of it. Good customer service is hard to come by these days and these guys nailed every aspect. Great job guys!
Fantastic and prompt service. They went above and beyond remediating the water damage we had by allowing me to hand off the project to them completely so I didn't have to worry about it. They communicated extremely well and really made you feel that they cared about your issues while handling the communication with other contractors and claims adjusters very well and kept everyone on the same page.